How to start working with us?

EVERY BUSINESS HAS ITS OWN STARTING POINT

Where are you starting from?

FROM THE FIRST INQUIRY TO STORE PREPARATION

How to start working together, step by step

1. 01

   Contact us and briefly introduce your business

   State your company or brand name, what you sell, and whom the offering is intended for. Add a link to your existing website or social media, if you have them, as well as the contact person with whom we can continue the conversation.

   Open the contact page →
2. 02

   Let's discuss your goals and needs

   Do you want to launch sales, replace an existing store, or open new channels? We will review your assortment, approximate number of products, available materials, order organization, and target markets.

   If you use an ERP, warehouse program, or another business system, state its name and what you would like to integrate. The possibility and scope of integration are checked separately.

3. 03

   Align the package and scope of services

   Together with the Connect team, check which cooperation model suits your needs. Clarify the included services, costs and billing method, marketing activities, and any additional work.

   It is important to know who prepares the content, who enters the products, and what needs to be agreed on additionally. Write down open questions before confirming the cooperation.

   Review sales packages →Subscription packages and contracts →
4. 04

   Confirm the agreement and responsibilities

   Before work begins, confirm the offer or agreed terms, the responsible persons, the initial scope of the store, and the order of tasks. Agree on how you will provide materials and exchange feedback.

   The launch date is coordinated according to the project scope, material availability, and required integrations. If something is missing, agree on how and when you will prepare it.

5. 05

   Begin preparing the store

   After confirming the agreement, the next steps are collecting materials, setting up the store, and assigning the necessary access rights according to the agreed plan. Check who on your team needs access and which tasks they will perform.

   The store is prepared, checked, and only then launched. The agreed cooperation is the beginning of preparation; you will check readiness for actual orders with the Connect team.

   Continue with the Getting Started guide →User accounts and access →

Before getting started, make sure everyone understands

The scope of services and terms of cooperation are determined by your confirmed offer and agreed terms. Individual platform capabilities depend on the package, permissions, and activated services.

Frequently asked questions before getting started