Connect Marketplace Plans

To launch a store on the Connect Marketplace platform, you need to select the plan that best matches the current stage of your business, number of products, expected turnover, and the way you want to develop your online sales.

• Starter plan – designed for companies that want to launch online sales professionally and quickly, with a simple start and all the essential tools needed to operate.
• Advanced plan – designed for businesses that already have more serious sales plans and need more capacity for products, turnover, and the development of sales activities.
• Ultimate plan – our advanced solution with no limits on the number of products or turnover, designed for companies that want to make maximum use of the Connect Marketplace sales and marketing ecosystem.
• B2B plan – developed specifically for manufacturers, distributors, and wholesale systems that need a serious B2B sales channel, development of a partner network, and access to new markets.

After selecting the appropriate plan, you need to complete the online application form with basic information about your company and business. After reviewing your application, our team will contact you and guide you through preparing the necessary materials, activating your user account, and the first steps of launching your store.

After you select your preferred plan and complete the payment, the process of activating your store on the Connect Marketplace platform begins and consists of the following steps:

1. Access to the administration panel: After payment, you will receive login details for your backend panel by email. In the panel, you can manage store information, payment methods, delivery options, and other key data.
2. Collecting materials: You will receive a detailed list of materials you need to provide, such as your logo or brand guidelines, product list with prices, preferred product categories, information about the payment processor, delivery service, order contact email, and a list of administrators. Important: We can begin building your store only after we have received all the required information and materials.
3. Design agreement: After you provide the required materials, we work together to define the look and design of your online store so that it is aligned with your brand.
4. Design implementation and data entry: After the design is approved, our specialists apply the agreed design to the store, enter the necessary data, and prepare all functionalities for launch.
5. Store launch: Once all previous steps are completed, we thoroughly review all settings and data. After you confirm that everything meets your requirements, your store becomes active and we connect it with social media and other marketing channels so that it becomes available to the public.

For any additional questions or assistance during the activation process, feel free to contact us using the available contact details.

Once you have provided all the required materials and information, our expert team immediately begins the detailed preparation of your online store on the Connect Marketplace platform. The process includes jointly agreeing on a custom store design that reflects the identity and values of your brand.

The usual time required for the complete setup and activation of your store is 12 to 20 days. This timeframe may vary depending on the complexity of your project, specific design requirements, and the speed of your feedback during the process. We always aim to complete the process within the stated timeframe so that you can start your online business as soon as possible.

When your online store is activated, login details for the backend panel are sent to your email address. This is a professional administration interface specifically designed for simple and efficient management of all aspects of your store.

Through this interface, you can independently:

• Add and edit products – easily add new products or edit descriptions, specifications, or prices of existing products.
• Manage multimedia – easily add or change product images, videos, or documentation.
• Adjust prices and activate discounts – quickly set special prices, promotional offers, or marketing campaigns.
• Track orders and customers – get an overview of all orders, delivery statuses, and access to a detailed database of your customers.
• Accounting information and turnover – clearly monitor financial status, turnover, issued invoices, and other accounting records.
• Analyze your business – access detailed reports, statistics, and sales analytics so you can make informed and strategically important business decisions.

Our administration interface is intuitive and easy to use, and our customer support team is always available for additional assistance or any questions.

If your business grows and your existing plan is no longer sufficient, you can upgrade to a higher Connect Marketplace plan at any time. In that case, you do not pay the full plan price again, but only the difference between the value of your existing plan and the plan you are upgrading to.

After payment of the difference, we activate the features, limits, and benefits of the new plan, and your store continues operating without the need to set up the project again.

It is important to note that this rule applies to upgrading to a higher plan. A later downgrade to a lower plan does not mean a refund of the previously paid difference or a retroactive reduction of the price of the already activated plan.

If at any point you decide to stop using the Connect Marketplace platform, we provide clear options and support so that you can continue operating without interruption or difficulties. Your satisfaction and business interests are always our priority, so we offer the following scenarios:

Project closure by Connect Marketplace

If Connect Marketplace decides for any reason to discontinue operations or close a particular project, we will separate your online store onto an independent platform. This process allows you to continue operating independently, without any limitations or interruptions, while retaining all content, functionalities, and design that you used during your cooperation with us.

Your independent decision to leave

If you decide to leave Connect Marketplace for your own reasons, which we fully respect, we can separate your online store onto an independent platform. The separation process includes a fee that covers all necessary licenses, technical procedures, and the work of our specialists. This ensures a smooth transition and uninterrupted continuation of your store's operations.

Transition to an Enterprise model due to business growth

If your company grows to a level where the standard Connect Marketplace platform model is no longer optimal for your business, we can arrange a transition to an individual Enterprise operating model. In this model, your store is separated into an independent instance, and together we define customized technical and commercial terms of cooperation.

For additional questions, detailed explanations, or advice regarding the best solution for your situation, feel free to contact us using the contact information available on our website.