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Performance-Based Marketing & Sales
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Customer support

All registered users can open a support ticket and track its status and responses from our team.

Vendor support

Vendors can submit support tickets through their administration interface and track their status and responses from our team.

Statuses

Statuses

URLs

Fields

A status has a number of properties, represented by fields.

The full list of supported fields is given below (mandatory fields are marked with *).

Note

Any field not listed in the table below will be ignored if occurs in an API request JSON data.

Field name Description Default value Supported values
description* Status title — string
email_header Header of an e-mail sent when the status is set ‘’ HTML
email_subj Subject of an e-mail sent when the status is set ‘’ string
is_default Flag, defines if the status is default (cannot be deleted). It is not recommended to make default status not default. N
Y
N
lang_code Language code en
en
ru
etc.
params Status parameters {} JSON object
status Letter identifying the status Set automatically char
status_id Status ID Set automatically integer
type Status type O Valid status type (only O by default)

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